Directions. 61 Forsyth Street, Room 19T30 Espaol 1-401-272-8090. (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. View the map that shows the 10 regional office locations. Vacant, Regional Inspector General for Audit Sacramento Regional Office (California) (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. Federal government websites often end in .gov or .mil. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. To provide independent oversight and promote excellence, integrity, and accountability within DHS. The time it takes to complete reports increased over the 4 fiscal years we assessed. Check-In Office. OIG is headquartered in Washington, DC, and has three regional offices. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Information and guidance about COVID-19 is available at coronavirus.gov. (LockA locked padlock) Fax: (703) 413-1833, Phone: (404) 588-3870 HHS Headquarters. I was also the lead tech agent for the Albany, NY . Fax: (202) 616-9881, Phone: (202) 616-4550 Fax: (609) 989-2213, Phone: (212) 908-9001 This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. We will continue to monitor DHS OIG's efforts to address this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. About Us . Stay informed as we add new reports & testimonies. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. DHS OIG agreed with this recommendation. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. Return to top. Organization. Yes No A .gov website belongs to an official government organization in the United States. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. Check-In Office. Open

Actions to satisfy the intent of the recommendation have not been taken or are being planned.

, Open Partially Addressed

Actions that partially satisfy the intent of the recommendation have been taken.

, Closed Implemented

Actions that satisfy the intent of the recommendation have been taken.

, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. DHS OIG agreed with this recommendation. (646) 428-3860 Western Region We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. For more information, see our USCIS Visitor . DHS OIG agreed with this recommendation. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Fax: (713) 718-4706, Phone: (818) 863-1901 However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions 1010 Walnut Street, Suite 410 One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . They noted that this Risk Register is undergoing leadership review. Field Office Location. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. Menu; Search; En Espaol; Contact; 1999 Bryan Street, Suite 1440 Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Myra Hamilton, Acting Regional Inspector General for Audit DHS OIG agreed with this recommendation. Washington, DC 20230 202. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. Share on . This office is critical for ensuring independent and objective oversight of DHS. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. 230 South Dearborn Suite 3964 We will continue to monitor DHS OIG's efforts to address this recommendation. Information and guidance about COVID-19 is available at coronavirus.gov. Receive the latest updates from the Secretary, Blogs, and News Releases. Providence, RI 02903. The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. 1-401-421-7005. Main Navigation. Fax: (202) 616-2051, Phone: (202) 616-4760 No. OIG (OA) Field Office. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. Information and guidance about COVID-19 is available at coronavirus.gov. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. Eastern Region Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. An active investigation continues on Relator's other complaints. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. An official website of the United States government. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Official websites use .gov Michele Weaver-Dugan, Regional Inspector General for Audit 245 Murray Lane SW New York, NY 10005 Each Regional Office is led by a President-appointedRegional Director. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. Relator knew that management was assuming each camera had a 90 degree field of view. Region 3 Southernwestern Region A lock Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. Report suspicious items or activities to local authorities immediately. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. Our diverse team of oversight professionals are . Address. Media inquiries and department press contacts. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. DHS OIG officials also provided an overview of resource allocation steps. Vacant, Regional Inspector General for Audit Before sharing sensitive information, make sure youre on a federal government site. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. An official website of the United States government. An official website of the U.S. Department of Homeland Security. Publicly Released: Jun 03, 2021. An official website of the United States government. DHS OIG agreed with this recommendation. (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. We will continue to monitor DHS OIG's efforts to address this recommendation. 2400 N Lincoln Boulevard In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. 7. . 794.7788 401 W. Peachtree Street N.W. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). Washington, DC 20528-0305. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Menu; Search; En Espaol; Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. This office is critical for ensuring independent and objective oversight of DHS. Actions Needed to Address Long-Standing Management Weaknesses. DHS OIG agreed with this recommendation. Fax: (313) 226-4006, Phone: (915) 745-1654 As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. Receive the latest updates from the Secretary, Blogs, and News Releases. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. Share sensitive information only on official, secure websites. You can also contact one of our investigative regional or field offices during regular business hours. > Agencies U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Please direct all Congressional inquiries to OLA. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Return to top. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. These actions address the intent of our recommendation. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. or https:// means youve safely connected to the .gov website. Check-In Office. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 We will continue to monitor DHS OIG's efforts to address this recommendation. 245 Murray Lane SW Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. Share sensitive information only on official, secure websites. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Fax: (212) 908-9035, Phone: (415) 355-2740 Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Fax: (202) 616-0271, Phone: (703) 413-1801 In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. The Inspector General also communicated this expectation in an agency-wide email. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 > IEA Washington, D.C. 20201 (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. DHS OIG agreed with this recommendation. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Official websites use .gov (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. (LockA locked padlock) (312) 730-1620 Fax: (404) 588-3871, Phone: (617) 748-3218 These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. A .gov website belongs to an official government organization in the United States. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Southeastern Region ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: Fax: (617) 748-3965, Phone: (312) 886-7050 Office of Counsel (OC) Suite 400 875 15th Street, N.W. Answers to the most frequently asked question about DHS and its programs. Fax: (312) 886-0513, Phone: (303) 864-2000 In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. Fax: (817) 385-2080, Phone: (303) 335-4201 Sam Nunn Federal Building Secure .gov websites use HTTPS Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. > HHS Regional Offices. Need help applying for benefits online? Operational and Support Components Department Leadership Biographies The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. No. James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans).

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