Californians File Class Action against Bank of America for Freezing Why waste our time opening claims if they just are gonna close them. This field is for validation purposes and should be left unchanged. I believe B of A stole it. As the case tells it, Bank of America responded to the uptick in fraudulent transactions by blocking nearly 350,000 Californians access to their unemployment benefits in October 2020. 2023 CBS Broadcasting Inc. All Rights Reserved. my ui account was hacked forr $440 back in september i called and submitted a claim waited a week for a new card and when i received the new card i set up a new pin and noticed it had $20 on it, hmmm. into the hackers acct., she was extremely rude and told ne there was nothing BofA can do. This is not fair I have done nothing wrong and I would like my funds released in my bank account closed because I will never do business with Bank of America ever again. I have been asking to speak to a supervisor and have always gotten the run around from being forwarded to a busy line to long waits and asking if they could return my call in 1 business day. Contact him via (Cryptoshades via yhoo{}COM, I had a very bad experience trading with kingoptionsfxtrade. I have been a customer of Bank of America for most of my life and I have never had such poor customer service. Please include me in this lawsuit, just yesterday someone withdrawal $1,000 from my account, I just filed a claim and was told it will take 90 Days. My uncle and me both have had 1000 taken from the edd boa account. We were literally 200 miles away from where this money was taken. This field is for validation purposes and should be left unchanged. Called BofA to report fraud and start a fraud case. So all thru Christmas I falsely accused 2 of my sons of possibly robbing me. He says he needs that money returned for another surgery. My portal is showing moneys in there but I can not check my balance so I have no idea if there has been money stolen. Bank of America EDD Class Action Lawsuit. A Bank of America spokesperson said in a statement to Law360 that " [a]s California's unemployment program faces billions of dollars in fraud, Bank of America is working every day with the state to prevent criminals from getting money and ensuring legitimate recipients receive their benefits." Yes Im one of the ones thats account got frozen.Ive been waiting since October 2020 for this claim to be completed. "I been talking to EDD every day and they say they sent the paperwork over but when I talked to Bank of America, they say they never got it," said Koning. Over the last few months, KPIX 5 has spoken to dozens of people who say not only are they victims of fraud, but they've had no luck trying to get help from the bank or from the EDD. I even filed a complaint with the Consumer Financial Protection Bureau, and nothing has been done as of yet. after 2 days of sitting in the bank parking lot being verified by a teller to every person I was transferred to I finally got everything figured out and they told me I have to wait 45 days for them to figure out if theyre going to give me back the money that they took and gave to someone else. I have been declined at Walmart two separate occasions. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. I have never felt more unimportant and never has customer service had such a sense of disregard towards their customers. I have been waiting since September 2020. Yick also said she is worried about others who have lost much more. Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . please add me to this lawsuit!!! But this time it was far from it. Zelle has yet to comment on the problem, according to the case. "Bank of America isn't taking this seriously," said EDD fraud victim Brooke Suchomel. Please add me. One agent told me hes never heard of anything like this. I tried to make three transactions and they were declined. here is their contact info Thank you so much. Formally, the class action lawsuit accuses Bank of America of negligence and breach of contract, in addition to violating the Electric Funds Transfer Act and Californias Consumer Privacy Act. About Mary Alexander . I called BofA claims to verify they received the reports only to be told that they failed to file my claim correctly when I called to report it the first time and they would have to start over and re file everything all over again. #3 The rep ordered me a new card and then transferred me to a claim rep (where I got disconnected before I ever spoke to a claims rep). Class action lawsuits are brought by a large group with a common claim against a wrongdoer whether an individual or company. i did so only to have that claim closed without notice then i had to file a claim for the closed claim. On May 19, U.S. District Court Judge Vincent Chhabria hit Bank of America with an injunction in the class action lawsuit. still not resolved after November 02 2020. Every day, I talk to 30 people with the same story. I had to get my congressmans office involved. She said they have skimmer machines that work around their system and they can get around the daily limit. these people that are employed by Bank of America are made to pretend like they dont know whats going on when in fact theyre playing the game and making you feel stupid. Furthermore, Mosson points to Bank of America failing to uphold its liability guarantee by leaving him without any money during the ordeal. Suspended the card right away on app then called BofA to report fraud and was made to feel like I did something wrong. Bank of America has since responded, noting that it has added customer service agents to answer phone calls and investigate claims in a statement to reporters. Contacting lawmaker or news media works faster. I have called many many times after just to be put on hold to look up then they hang up. This is not true, because in most cases, the bank only needs to prove that you are eligible for a loan workout. Click Change Settings if you want to tailor the use of your cookies. How can this even happen with consumers money? You cannot hold someones money and tell them that you dont know why they cant get it out it doesnt make sense at all. Class Action Lawsuits Accusing Bank of America of Mishandling I have also contacted EDd and had no resolve either. Every department that I talked to said that my account is fine and my card should work. I made a walmart grocery purchase at 5am and my debit card worked. "With this agreement, we are committing to additional measures to help unemployment recipients who have been victimized by fraud receive their benefits as quickly as possible," Bank of America said in a statement to KPIX 5. They issued me a new card also but I could not activate because my account was on hold and because of this fraud my edd account got frozen and I could not receive any payments. I couldnt get to my money to pay bills or buy food or anything. We are in real trouble if this is what college is turning out these days. A San Francisco law firm filed the class-action lawsuit Thursday alleging a laundry list of failings by Bank of America, saying the suit is a wakeup call for the bank and that the problems could have been foreseen. Then the next agent assured me that the info about account closure was incorrect. I called EDD who told me to contact the bank, who told me to contact EDD who told me to contact the bank. The order is a temporary rebuke to Sacramento County District Attorney Anne Marie Schubert, a 2022 attorney general contender who sued Gov. Three months in a row funds where transfered with out my approval with It's certainly progress in the case. I went to withdraw my funds and the money was gone. The Claims representative said I was liable for the stolen funds. California's Fiasco - Additional EDD Benefits for Some, Investigations I then went to the bank to find out what is going on and the teller said that my account is partially frozen. If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. B OF A told will take them 90 days to investigates . The lawsuit claims Bank of America failed to follow industry security standards and issued "outdated, fraud . I have a similar story..I went to bofa on Feb 1 to take out 1k when the ATM said insufficient funds..so thinking there was a mistake..I tried again only to find that indeed 1k was gone..I immediately went in to the bank to complain but was told I had to call the number on the card..I called explained what happened they reassured me It would be handle but my account would be locked for protection until I receive my new card in 3 days..received my new card but to my surprise it was lock and would take over almost to months to get my remaining funds released but with out my 1k being put back..so when I called on March 23rd I was informed that my case was closed on Feb 2..one day after I filed my original claim..so all the times I talked with the representative they was lying to me claiming that they were working on my claim but wasnt..so I had to have them reopen my claim again and wait for them to replace my money..on April 13 I still didnt hear from them so I called and they filed a hardship..to weeks later still no money..now today April 26 once again filed another hardship..Im like why would I have to file a hardship to get my own money..basically the same run around. Ill join a class action suit against greedy Bank of America any day of the week, just tell me where to sign, I was hacked and found 3 atm withdrawals that I did not make. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Many people believe that they would be unable to win this case. LOS ANGELES (CBSLA) - A class action lawsuit has been filed against Bank of America alleging that it hasn't done enough to protect unemployment accounts from fraud. 4 days later I get the letter saying my claim was cancelled due to suspected fraud. Thank you. Called back on Monday and had 3 reps forms Texas belligerently scream at me and asked to be transferred to a supervisor. Class Action: Calif. Unemployment Recipients Allege Bank of America I was able to recover all the money I lost just last month with the help of Cryptoshades. Just weeks into the new year, Bank of America is facing a proposed class action lawsuit relating to the bank's alleged failure to secure debit cards used to distribute unemployment benefits to jobless Californians. They filed my claim again. We are going through this now. How to File a Bank of America Class Action Lawsuit Shame on them their deception continues..please add me. I filed a frad claim last year and still have not received my money back. lowes metal fence posts A class action suit has been filed against Bank of America for its role in the widespread fraud involving California EDD debit cards provided by the bank to people receiving unemployment benefits.Michigan Uia Unemployment Debit Card Customer Service Phone Number. They said an investigation would be opened and a Provisional credit would be given in 10 days (it should be given immediately). They completely locked me out of my own account two axes my own my fund and when I did go and ran my debit card at the atm, it shows a negative balance of 29 99 million dollars. Which in itself makes no sense as theres a BofA atm 100 feet away, why pay $3 to use a different banks atm. So I called again a few days ago to see what was going on, and the gentleman on the phone tells me my claim hadnt been reopened yet and it was in the reconsideration to reopen process. The. A new card came the next day, which I thought was really weird. Wow. In every city in every state lowlife criminals operate . That automated system still couldnt recognize the new card number. The same thing happen to me on the this week on the 5th , $700 was taken out from a bank of America atm in Corona ca and I live in rialto ca I tried so bad, it was all h money I had for my kids and myself, Im waiting to see what happens now,I hope someone helps, I have a claim for 22 thousand that I reported in January account was frozen then had the be verified by Edd which I have been and have started receiving paper checks from Edd and the BofA claim was finally re opened and I faxed in a police report and the thief had used an BofA atm to withdrawal money so I faxed this info in along with my Id showing that it was clearly not me at the atm. I also added I have a maximum one time ATM withdrawal on my EDD prepaid card of $700, so how could I ever withdraw $1000 at a atm BofA per transaction? And the people that I do get to talk to tell me they are sorry. They took $1000 out of my account. Because they are allowing it, and not doing nothing about it. In other words, as a result of a class action lawsuit, the EDD must now stop its policy of freezing benefits for people whose existing claims have eligibility questions and instead continue. I am stressed to the maximum. I had moneys in there from my unemployment and continue to certify every week. ( sounds sweet but today is May 4th and the money still hasnt been placed in my account. "All my money's gone. I checked my app to see the balance and my heart droppedit showed zero balance. They denied my claim again because my copy of the ID wasnt clear enough. The Edd agent adds a note in my account to have the investigations department contact boa to say that Im benefits eligible. Then when I reported it to B of A, they shut down my card and said they would issue a new card in two days(there is no actual Bank of America bank in my whole county!). Took 1.5 hrs to create & file the claim. "I am getting. Being a Single father this really affected me and despite all efforts to contact them failed. According to the complaint, the bank is responsible for administering the payouts and EDD is not able to force Bank of America to change its ways. When i told one of the reps that it was the fault of BofA for allowing a hacker to transfer money out if my acct. PDF Brian Danitz (Sbn 247403) Noorjahan Rahman (330572) Andrew F. Kirtley The money was transferred to that account and never touched. EDD and Bank of America are working closely together to fight fraud. They took all my money and I did not hear from them anymore. Please add me Bank of America froze my account for no reason. If the judge says yes, it could open the case to people all over the country, including here in the Carolinas. The bank now must offer a new option that allows victims to authenticate identity at a local bank branch, or by calling a new dedicated 800 number. I called, and while verifying the agent said my apartment number was wrong. We walk out to the ATM in the freezing cold and I insert my card but my PIN number in shes watching my transaction she tells me how much money I should take out and it declines me again. EDD Fraud: Federal Judge Issues Sweeping Injunction Against Bank of America They made me fax information to them for which they never acknowledged recieving until I called to inquire and after jumping through hoops, doing everything they gave asked of me over and over again, logging over 60 hours for 5 months now, as of 4/30/21, they tell me that there is nothing that they can do except to keep calling back and being persistent, this is what a manager told me. Decide which cookies you want to allow. BofA is stealing my money and will not give it back. Bank of America sued over EDD unemployment debit card fraud add me to plz i cant even get a replacement card from them cause my strip wont swipe due to damage so im stuck with useing online trasnactions and haveing to repay friends just to get cash back. I even kicked my stepson out over this. This happened to me today. Check out the latest Bank of America class action lawsuit updates and settlement news to find out if there are any potential lawsuits you can join. Bank of America closed my moms account , someone had deposited $25,000 of unemployment benefits into her account. A new court ruling in a Bank of America class action lawsuit has ruled that the financial institution will have to pay out more than $76.6 million to settle a claim filed by thousands of customers. When I filed my claim 5 months ago California EDD froze my UI account down and made me verify my Id which took over a month due to their faulty system and they still owe me thousands in my unemployment payments frozen in pending status. Bank of America Bungles Handling of - Class Action Lawsuits "Bank of America should have known this was coming, they did not provide basic security measures. I call Edd they say everything is great on their end per my account. They either deflected my question with their own question or ignored my question completely and changed the subject. on March 17. Gavin Newsom's administration with 43 other district attorneys though the judge said there is a "likelihood" the prosecutors will ultimately prevail. I told her you didnt ask for a police report two months ago when I called. On the phone they give u the run around, I havd had problems with bank of america fraud stuff that locked my account and held my money for 7 months i waisted 5 months on phone with edd to find out they dont even tell u whats really going on with your account they sent me tp emergancir vitals records in vancoover when i want to talk to some one higher then the tech i was speaking with to find out edd said theres a lovk on my accoubt called rst or something lime that but bof a new that the whole time, How does some one get added to the law suit I got 2 friends that were robbed by bof a for edd cash. RELATED: EDD demands 1.4 million jobless prove their identity or lose benefits; ID verification isn't easy. So all of those I answered each and single one correct, and I still couldnt get past. They refuse to give my money back. Per the case, consumers would not have agreed to the terms containing the arbitration provision had they known about the fraudulent, unlawful and unfair activity, misrepresentations, and negligence alleged in the lawsuit. I was treated like I was annoying them by asking questions. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. On 3/13/2021 aproximately $1,003.00 was withdrawn from my BofA EDD account from a Wells Fargo atm, obviously without my permission, I didnt even know you could take that much out at once. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. It says they will take no further action unless I contact them again..which I plan to do. Please add me. My benefits card declined. So well see by March 26 or March 28, how the claims dept handles my case. Before commenting, please review our comment policy. Lawernce claims that the bank made it nearly impossible for those in need of benefits to receive their much-needed aid.. Sheriff's Office Releases Harrowing Body Camera Footage From VTA Massacre, Public File for KBCW-TV / KBCW 44 Cable 12. However, this can result in some functions no longer being available. Alerted BOA , they sent new card. I immediately contacted Bank of America prepaid card services to find out the problem, and they informed me that the problem stemmed from my sponsor, which would be EDD, and to contact them. The teller then takes my card in my ID to someone in the back who calls other divisions to find out whats going on. I am beyond frustrated, I am responsible for taxes on these funds, I cant find anyone who cares or can help. Public File for KBCW-TV / KBCW 44 Cable 12. When I called b of a they said they they would file a fraud claim and then they froze my account . App users: For a better experience, click here to view the full map in a new window, A look at the best video roundup of snow falling across California, Has CA hit the all-time state snow record? In the meantime throughout this whole process, I have been kicked out of where I was living due to being unable to pay my rent and my portion of the utilities, there were several weeks where I was struggling to even have money to eat or to put gas in my car. Bank of America and EDD say they are working to solve what they admit is at least a $2 billion dollar fraud problem involving the debit cards. I had 300.00 taken out of my account then they froze my account. Its not fair so I basically lose out on that other 4,000 dollars. Then on the 6th, the very next day, they closed the claim, for no apparent reason.