There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. When they reached a person they would pass it thru. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Secrets resorts All your questions answered! The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Already have reservations to return again. All Day Activities and Entertainment - Excellence Riviera Cancun If everybody just left them in the water when not in use, there would be more than enough available. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. They taught us some Spanish phrases and talked about Bollywood! The food was up there with some of the most authentic Indian eats we have had outside of India. Before you go, Id recommend downloading the Excellence app. It is just a slight reduction that you wouldn't notice if you haven't been there before. Wonderful!The focus is on keeping you safe. I never waited more than a moment for one of them to serve me. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. Located in the Riviera Maya region of Cancun. They are friendly and helpful at all times. "Airport Departure: As previously stated, US travelers need a COVID test to return home. By noon, it's no longer refreshing. The poolside food options are pizza and cheeseburgers. Cleaning round the clock. A. Federal 307 Chet-Pto. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As you pull up to the hotel a bellhop will be on hand to take your bags. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. Please, receive our warmest regards from The Excellence Collection. 18+. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. Juan at the martini bar is the best bartender. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Excellence Riviera Cancun: Top Notch. The grounds are gorgeous. It is mandatory to procure user consent prior to running these cookies on your website. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. By clicking Accept, you consent to the use of ALL the cookies. The Good. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum Spanish Hotel Firms Will Build Jamaica Worker Housing. Excellence Riviera Cancun - Adults Only All Inclusive - hotwire.com All of this was done outside what I consider normal business hours. Unfortunately it makes enjoying frozen drinks a little bit of a problem. Excellence Riviera Cancun Reviews & Prices | U.S. News Travel They were so attentive and we had so much fun dancing and doing activities with them. They absolutely did their best to clean it each and everyday. 6 meandering pools and an immaculate white sand beach. Many people bring their own insulated drinks with built in straws. When choosing an all-inclusive resort I think the food is the most important element we look at. If you want a specific liquor, just request it. Prepare by getting your name on the books and grabbing a drink, or two. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! If you go to dinner earlier, the wait will be short or nonexistent. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Are any cleaning services offered at Excellence Riviera Cancun? However, the food is below average. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. Excellence Riviera Cancun - Oyster.com There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. Entertainment and hospitality went above and beyond. We look forward to welcoming you back soon to your home away from home. Our commitment is to make every guest experience, as exceptional and unique as it can be. We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. We had the very best time at this resort. Photo Gallery | Excellence Riviera Cancun We recommend calling ahead to confirm details. Always one of our favorite restaurants when we visit Excellence resorts. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. The staff speaks multiple languages, including English and Spanish. The resort and rooms are beautiful. Excellence Riviera Cancun Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. The pork was so succulent and delicious. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. This is how each of our Cancun and Riviera Maya resorts did in 2022. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I. Toggle Excellence Riviera Cancun. Our first stay in 2019, Playa Mujeres was 5-stars all they way. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The club lounge is basically a private bar/restaurant area that is open all throughout the day. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. Located between Cancun and Playa del Carmen in the city of Puerto Morelos. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. It has lovely sea views and is located in a small corner of the resort. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. What are some of the property amenities at Excellence Riviera Cancun? The service is great, and the grounds are beautiful. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. Excellence Riviera :: Couples Only Cancun Resorts - Playa del Carmen If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! We were able to get a covid test at the resort to return to the US. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. Yes, dry cleaning and laundry service are offered to guests. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. EXCELLENCE RIVIERA CANCUN - Updated 2023 Prices (Riviera Maya, Mexico) The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. COVID-safe Entertaining, Relaxing & Personable Resort Overall, we plan to return next winter and think weve found a perfect spot!! As the water is pretty choppy. PDF Infinite Excellence, for Adults There are several restaurants and none disappoint. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. However, guests are not required to wear a mask anywhere, but there is space available everywhere. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. Pools are warm. All the house wine is the same at every bar and restaurant and it's really bad. I would recommend you go there, much better value. A traditional French-style eatery serves up some really well-done dishes. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. We never leave reviews, because all the other great reviews are true about this place. Customer service can not be matched or outdone. What food & drink options are available at Excellence Riviera Cancun? They do advise that you ring before your trip to check availability. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor We also use third-party cookies that help us analyze and understand how you use this website. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. Package deal Contact accommodation for availability. While these areas wont be completely private there are definitely a lot fewer people in these areas. Tripadvisor performs checks on reviews. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. It has been a pleasure having you with us and we look forward to seeing you back soon. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Is Cancun Hotel Zone Safe to Visit? Travel Safety in 2022 If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. However, we will share your comments to our team just as your kind words.We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, therefore they work in vain because it has taken us by surprise how much we have had this year.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Yes, parking is available for guest and it is complimentary. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. See more questions & answers about this hotel from the Tripadvisor community. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. An extensive gym with a great range of equipment. So what keeps us coming back? It has been a pleasure having you with us and we look forward to seeing you back soon. The Mahi Mahi Skewer on the lunch menu was top class. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. The resort is right beside the beach town of Puerto Morelos. Excellence Riviera Cancun - Tripadvisor The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. We really cant fault the resort for its cleanliness. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. We went to the concierge and they printed out results for us, which they already had tied to our room. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. It is a very positive change when you see how much trash ends up in the ocean. We talk about changes to the resort, our experience. Room: We have done all level of rooms in the past and there is not a bad room in the resort. At check-in the agent will give you a health questionnaire. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. We liked it so much we ate there three times over our ten-day stay. Excellence Riviera Cancun - Adults Only All Inclusive - Orbitz The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; The atmosphere in Las Olas was also buzzing, which always adds to the experience. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. We look forward to welcoming you back in a heartbeat. And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. This is the version of our website addressed to speakers of English in the United States. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. Plus, makeup and hairstyling for the bride. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. The facilities available at the Excellence are really at an elevated level. I'm looking for some suggestions of places to play, and the. Excellence Riviera Cancun Resort in Mexico: A Complete Review & Guide Are there opportunities to exercise at Excellence Riviera Cancun? You are surrounded by breath taking views, lush gardens, amazing architecture. These are usually put up throughout the resort and be sure to ask in the spa if not. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. It is not necessary. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. 1 (888) 307-2623. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Ensuring proper protocols are in place. We're in Mexico - there's no reason to have bad tequila at the bars. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! Excellence Riviera Cancun - Riviera Maya | Transat The resort is beautiful and so well maintained. The room is spacious with a King-sized bed, living area, Jacuzzi, and a balcony. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. The bar service on the beach was on point and our drinks never reached the bottoms. It was hard to stay in vacation mode when my phone was always with me. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. We really appreciate your detailed feedback. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. Share. Relaxing Get Away - Review of Excellence Riviera Cancun, Puerto Morelos The Mile Spa is a solid offering. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you.