we have that vehicle on the lot and come and talk to Jessie. This is the best way to manage and repair your business reputation. 235 Reviews. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. Safe. strict standards for business conduct. Dont sign the sold as is be careful! If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. He then asked us to drop off the car at his personal mechanic for him to diagnose. I informed her, ok but was waiting to hear back from the sales person. The case status is Other. Used Merlex Auto Group for Sale (with Photos) - CarGurus The sals person was nice but this dealership runs some kind of scam. I Talked with a sales person who handed me the set of keys and walked away. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. MERLEX AUTO GROUP - 41 Photos & 214 Reviews - 1105 N Glebe Rd - Yelp Sales: (703) 685-9312. Please teach how to cancel this Certificate of Title. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. The following day I sent additional information pertaining to the sale via text message before they opened. High End Used Car Sales. Case Details Parties Dockets. Visit Dealer Website. We analyze millions of used cars daily. The second bank is ALLY. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Blame yourself! Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. I get to the dealership and the truck was not in the lot. There is a second line of financing exists. that night, after bringing the car home, lights appeared on the dash! 185 were here. Got a particular new car in mind? Has your experience with this business or person been good? Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. For important participation details and mileage limitations, please ask your dealer. CARFAX does not have the complete history of every vehicle. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. Even called me several days later to say car was there, but you told me wasnt before. 235 Reviews. Dear Mr. Bill, Hiding negative complaints is only a Band-Aid. Life's too short, are keep it up and yours will. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Little did I know, for him, it was a phone call away! Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". 5. Estimated amount consumers saved since 1997: $15,590,010,907. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. DO NOT PURCHASE A CAR FROM HERE! It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! 2. Off course Nothing! As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. Estimated amount consumers saved since 1997: $15,590,010,907. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The car I made an appointment to see and drove 90 minutes for was not on the lot. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. They assured me that they would rectify any issues and disappear when time to do so! Terrible experience with them. Blessing in disguise We were going to drive 2 hours together to see them. ", He was the salesman. It was approved. Anyone from afar could see that the reason they were doing this was because we left a negative review. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. Although the manager Walter swore, that the car was clean. Now please pay attention to this the fraudulent actions kick in!! Directions. (I was looking for financing for my daughter, starting April 1, when she starts her new job). Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! FRAUD ALERT:. File your review. "Walii"!!!! The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife learned a lot about cars. Very informative. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. BBB is here to help. Used Lexus IS 250 for sale in Centreville, VA under $99,999 :$6K . 3.7. Don't waste your time! If I could give this business zero starts, I would. She indicated she would get with him to check the status. I purchased a car from here 2 DAYS ago! I had a wonderful experience purchasing my used vehicle. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. Merlex Auto Group Reviews, Ratings | Used Car Dealers near 1105 N Glebe DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. Price of the car is $14,966. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. https://www.merlexautogroup.com Safety status. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Tell us has your experience with this business or person been good? Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! Copyright 1997-2023 Ripoff Report. I have a video record of it and a witness. They gave me a different one that needed new Brakes and tires. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! This was the most stressful experience I've ever had buying a car. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Advertisers above have met our 8 years ago. THAT NIGHT, lights appeared in the dashboard. As a matter of policy, BBB does not endorse any product, service or business. Come Jan2022 job reopened so I started to use car frequently. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. I asked to provide me with absent pages in my Purchase Documents set. They did not have the car I requested online available. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. they are not trustworthy! I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. I have text messages as proof!! After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. On March 16, 2018, Friday, I visited Pentagon Credit Union. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. PIERRE, ROODY VS MERLEX AUTO GROUP Et Al | Court Records - UniCourt I visited dealership MerlexAutoGroup. Merlex Auto Group in Arlington, VA | Rated 4.2 Stars - Kbb.com 2 months ago. All business will get complaints. Appfolio Charged $538 to charge card and I never heard of them!!! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Write a Review. There is no any information about this second line of financing. 5 hours later I received a random text from a different sales rep asking how my test drive went. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater Got in contact with Julian shortly after the price dropped. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Dont click on those slick Ads! At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. I visited Arlington Police Department. File your review. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I bought c300 Benz and I love it. And of course, they tried to up sale me another auto on the lot. All business will get complaints. Write a review. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I decided to go back and read some of the reviews more closely. Car dealership. and why? The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Was clean and in great condition. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. United States. Absolutely incredible!!! Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. Merlex Auto Group | Used Dealership in Arlington, VA Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Etta cost are not listed in ads or on their website. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Copyright 1997-2023 Ripoff Report. July 21,2020 check engine light came on. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. There is no any information about the financing by Pentagon Credit Union. Working at Merlex Auto Group: Employee Reviews | Indeed.com Merlex Auto Group. Owners who claim this profile can update information, boost SEO, and more. MYWOT. Merlex Auto Group (@merlexautogroup) - Instagram Consumers love to do business with someone that can admit mistakes and state how they made improvements. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. On April 3, 2018 I got a bill and welcome letter from Ally Financing. Making you a happy customer is not their goal!! There was a problem with your loan.". Grace told me to contact Mike ASAP so I did. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. I said I want to return car. He spent 75% of the time i was there with me. Search job openings at Unique Auto Import. Ford F150 was advertised at $24,277. He said no way. Yet, i have never met him before this day!!!!!! Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. Specialties: High End Used Car Sales. My owners would have either fired him or fired me for not firing him the way he acted on the phone. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. February 2022 check engine light comes on again. 3.7. We purchased a car from MERLEX 2 Weeks ago! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. 1105 N GLEBE RD, ARLINGTON, VA 22201. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Consumers want to see how a business took care of business. Get a Kelley Blue Book instant cash offer. He knew nothing about the car so i should have known he knew nothing about anything else either. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! We're all concerned about COVID-19. Merlex needs to apply this principle!!!! Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. He couldn't talk then so I got a return call 5 or 6 hours later. Bought a range rover. Very unorganized and fake professional. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. I agreed. I was very scared that they will frighten my daughter and neighbors. Merlex - the masters of bait and switch. Merlex Auto Group. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Merlex Auto Group Instagram I was looking for a pre owned vehicle with low mileage. Its HIS car, not mine. Why Ripoff Report will not release author information! I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. 1105 N Glebe Rd, Arlington, Virginia 22201. Was told I signed sold as is and that I didnt purchase warranty. (I checked it by calling to Arlington police department). Wasted a trip out to Arlington. The manager Walter prepared Purchase Documents set. Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader All rights reserved. BBB Business Profiles generally cover a three-year reporting period. I was contacted, via e-mail once, and once only!!!! Job. BBB reports on known marketplace practices. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. (703) 214-3598. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. BBB Business Profiles may not be reproduced for sales or promotional purposes. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Who's crazy enough to start this website? 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. Reviews. Dealt with Jason and Walter. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. There are no page 1 and page 2 of the Buyer Contract. Sales: (703) 685-9312. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Domain Created. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. That's the way you make sales and retain satisfied customers!!!!! Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? Also he said that the total due is about $27,000. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Finally, one place to get all the court documents we need. It was not discussed. I drove far to get the vehicle I wanted. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Merlex Auto Group. The Merlex Auto Group Way. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. Merlex Auto Group | 7 followers on LinkedIn. For more specific results for "merlex-auto-group". It looks like they advertise low prices to get you to come there and then show you their more expensive cars. He said, he cant. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. I dealt with the GM, Walter. Can be upwards of $3000.00 On top of vehicle cost. Hiding negative complaints is only a Band-Aid. It's been two days, I have not heard from him since. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. View all hours. Why Ripoff Report will not release author information! Easy, done. I signed the pages where the employee pointed with a finger. Child safety. Was sold a car with a bad engine! Uncover why Merlex Auto Group is the best company for you. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. Monday. The Purchase Documents set is thinner by 1/3. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. Merlex Auto Group Sales Position. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! We've either got it - or we can get it. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, WARNING! CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Dont trust this dealer! RUN. Merlex Auto Group - Overview, News & Competitors | ZoomInfo.com Experience the car via video chat and ask the dealer any questions you may have. Used Cars for Sale. Start the purchase online and the dealer will deliver the car and the paperwork to you. i brought it in the next day and showed Ramil. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. Merlex did not have the vehicle we were interested in purchasing. This rating includes all reviews, with more weight given to recent reviews. Thank you for bringing this to our attention. #1 Luxury Auto Dealer in the Washington, DC Area! I was scared that they will break my doors, windows and home stuff. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. 192 were here. All rights reserved. Ripoff Report | Merlex Auto Group Review - Arlington, VA West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all.